"In case your complaint has not been properly readdressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the "SECP"), However, please note that SECP will entertain only those complaints which were at first directly requested to be readdressed by the company and the company has failed to readdress the same. Further, the complaints that are not relevant to SECP's regulatory domain/competence, shall not not be entertained by SECP."